Terms of Use

1. Company identity

This website is operated by PRELAX INFOTECH FZ-LLC, Licence No. 47018271, a United Arab Emirates free zone limited liability company with registered address at SFFO0623 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.

2. Website purpose

This website provides general information about digital product, technology, design, marketing, analytics and related services offered by PRELAX INFOTECH FZ-LLC. Website content is informational and does not, by itself, create a client relationship or binding service commitment.

3. Service engagements

Specific services, deliverables, responsibilities, timelines, fees, payment arrangements, cancellation terms and any refund terms are agreed separately in a proposal, order form, statement of work, agreement or other written commercial documentation.

4. Client responsibilities

Clients are responsible for providing accurate information, required access, approvals, assets and instructions necessary for the agreed work, and for ensuring that their products, services, advertising claims, data use and business activities comply with applicable law and platform requirements.

5. No guaranteed outcomes

Digital, marketing and commercial outcomes depend on factors outside our control. We may use research, analysis, testing and optimization to support improvement, but do not guarantee a specific platform approval, account status, ranking, traffic level, lead volume, revenue, profitability or return on investment unless a separate written agreement expressly states otherwise.

6. Third-party platforms and links

Some engagements may involve third-party advertising, analytics, hosting, commerce or technology platforms. References to third-party names describe technologies that may be used or supported and do not imply sponsorship, endorsement, certification or partnership unless expressly documented. External links are provided for convenience and are controlled by their respective operators.

7. Intellectual property

Unless otherwise stated, this website's original content and PRELAX branding are owned by or licensed to PRELAX INFOTECH FZ-LLC. Client-specific intellectual property, licences and usage rights are governed by the applicable written engagement terms.

8. Acceptable use

You may use this website for lawful informational and business-enquiry purposes. You must not attempt unauthorised access, interfere with website operation, introduce malicious code, misuse forms, scrape protected content unlawfully, impersonate another person or use the site in a way that violates applicable law or third-party rights.

9. Availability and liability

We aim to keep public website information accurate and available, but the site may occasionally contain errors or become temporarily unavailable. To the extent permitted by applicable law, PRELAX INFOTECH FZ-LLC is not liable for losses arising solely from reliance on general website information where the relevant service or commercial terms are governed by a separate written engagement.

10. Changes and termination

Website information and these Terms may be updated from time to time. Termination rights for paid or ongoing services are governed by the written agreement applicable to that engagement.

11. Governing terms

These website Terms are governed by the applicable laws of the United Arab Emirates, subject to mandatory legal rights. Client engagements may contain their own governing-law or dispute provisions.

12. Contact

Questions may be sent to keyur.anaghan@prelaxinfotech.com.

PRELAX INFOTECH FZ-LLC
Licence No. 47018271
SFFO0623 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates